Frequently Asked QuestionsCreate a FAQ page that answers common questions about some topic

• How long can I receive your reply after I send my inquiry?

  We will reply you within 12 hours on workday.

• Are you a manufacturer or a trade company?

  We are a manufacturer, and we have our own foreign trade department. We market our own products.

• What products can you provide?

  Our company has developed into an excellent company with advanced technology in sync with the world, specializing in the research and development, production, and design, construction, and technical service consulting of optical cables, cables, optical active devices, and optoelectronic plug-in devices, as well as the integration of communication network engineering. We can meet the development and application needs of customers in the communication field, and we have a professional research and development team and technology, which has outstanding performance in the research and development of new products.

• What application areas are your products mainly involved in?

  The products produced are widely used in information networks such as telecommunications, China Netcom, China Unicom, China Tietong, radio and television, military industry, finance, power, schools, enterprises, etc. They have established long-term cooperative relationships with important industries such as coal mines, oil fields, and security, and have received unanimous praise from customers.

• Can you make a custom production line according to the sample?

  Yes, we develop and produce the corresponding equipment according to the drawings or samples provided by the customer.

• How many employees are there in your company, and how many technicians are there?

  The company currently has over 70 employees, including over 50 professional and technical personnel and 5 engineers.

• What is the payment method?

  We will confirm the payment with you when quoting, like FOB, CIF, CNF or others. In batch production, we accept 30% deposit, balance against the copy of B/L. T/T is the main payment, and L/C is acceptable as well.

• What’s your delivery method?

  Usually, we ship by sea because we are in Ningbo and we are only 35 kilometers away from Ningbo Port, making sea exports very convenient. Of course, if the customer's goods are urgent, we can also air transport them. Ningbo Airport and Shanghai International Airport are both very close to us.

• Where are your main exports?

  Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, and more.